Short, practical answers to the questions CEOs, retail directors and store managers ask me most.
- Consultant, interim or fractional retail director: which one does your store network need?The differences between a retail consultant, an interim retail director and a fractional retail director, and when each is the right choice.
- A store is losing money: where do you start?A five-step method to understand why a fashion store is losing money and which levers to pull first.
- Outlet and full price: how to make them work togetherHow to stop outlet and full-price stores taking clients and margin from each other, and which rules to give the two channels.
- What is clienteling and how do you implement it in store?A definition of clienteling, how it differs from CRM and a five-step path to introduce it in a fashion or luxury store.
- Which KPIs should a fashion store review every week?The six indicators a store manager should read every Monday, what they mean and which action each one suggests.
From the archive
Articles first published in 2024.
- Enhancing Customer Loyalty in Fashion RetailIn the competitive world of fashion retail, customer loyalty is gold. As we adapt to 2024, personalization is not just an option—it’s a necessity.…
- Demystifying CoachingThe world of professional coaching is often shrouded in misconceptions. Many potential clients hold assumptions that coaches are merely motivational…
- Refuse to ShrinkIn the journey of personal and professional growth, one of the most challenging obstacles is finding yourself in an environment where your value isn’t…
- How Can a Business Coach Help you?Operating in dynamic markets like Dubai, Milan, and London requires a strategic and adaptable approach. Collaboration with a business coach in these…
- Tired of Losing Your Key Employees?It’s time to take action and make a change.
- Embracing Diversity & Inclusion in 2024Pride Month is a time to celebrate love and the right to be unapologetically oneself. It’s a reminder of the significant strides made in LGBTQIA+…
- Who is a Business Coach?In an increasingly competitive and evolving business landscape, the role of a business coach has become essential for many professionals and companies…
- What Does a Business Coach Do?A business coach performs several key activities to support their clients in their professional and business growth journey:
- Future-Proof Your Retail Business2024 brings a mix of volatility and opportunity to the retail sector. Aligning your strategic vision with robust cost management strategies is more…